Terms of Service

David's Automotive Repair - Last Updated on 11/09/2026

1. Introduction

Please read these Terms of Service ("Terms") carefully before using the website, appointment booking tools, or messaging channels operated by David's Automotive Repair ("we," "us," or "our"). By browsing our website, requesting an appointment, or engaging with our automated or direct communication channels, you agree to be bound by these Terms. If you do not agree, do not use our site or communication services.

2. Website Use & Intellectual Property

  • Permitted Use: This website is provided solely to assist vehicle owners in learning about our automotive maintenance and repair services, requesting service appointments, viewing digital vehicle inspections (DVI), reviewing service records, and communicating with our team.
  • Informational Purpose Only: Website text, service descriptions, diagnostic guides, and blog materials are published for general educational purposes. They do not constitute a formal mechanical diagnosis or binding assessment; accurate diagnosis requires physical inspection and testing by an ASE-certified technician in our shop.
  • Content Accuracy & Updates: While we make reasonable efforts to keep website information accurate and useful, content may occasionally contain outdated descriptions, typographical errors, pricing discrepancies, or other inaccuracies. We reserve the right to correct, update, or remove content at any time without prior notice. Customers should confirm critical details—including service availability, active promotions, and current pricing—directly with our shop before relying on them.
  • Proprietary Shop Materials: The "David’s Automotive Repair" name, shop branding, slogans, shop-specific photography, original written copy, and trade dress are the exclusive property of David’s Automotive Repair, protected under Texas and U.S. intellectual property laws.
  • Platform, Vendor & Software Assets: Website architecture, content management structures, digital vehicle inspection interfaces, and certain platform graphics or stock assets are owned by or licensed to our technology provider, Tekmetric (and/or its licensors). All rights remain reserved by their respective owners.
  • Third-Party Trademarks & Certifications: Third-party marks displayed across the site—including ASE emblems, parts supplier logos, warranty provider insignia, vehicle brand marks, and veteran-owned certifications—belong to their respective owners. Their display indicates official certification, authorized capability, or commercial affiliation and does not imply shop ownership.
  • Commercial Stock Imagery & Image Credits: Certain visual resources across the site are used under commercial, open-access, or royalty-free licenses. Applicable attributions, copyright acknowledgments, and image references are cataloged on our dedicated Image Credits page.
  • Restrictions: You may not scrape, copy, republish, modify, distribute, reverse-engineer, or commercially exploit any website content, code, or media without prior written authorization from David’s Automotive Repair or the respective copyright owner.

3. Digital Booking, Customer Communications & Google AI Messaging

David's Automotive Repair uses modern digital tools to respond to drivers quickly, including web forms, direct SMS, and Google’s AI-powered messaging features (via Google Search and Google Maps).

  • Google AI Messaging: You acknowledge that initial inquiries sent through Google Business Messages, chat widgets, or social channels may be handled by an artificial intelligence (AI) agent. The AI assists with business hours, preliminary scheduling, service details, and routing inquiries to staff.
  • No Safety Reliance: AI responses are automated and do not constitute certified mechanical advice. You should never make safety-critical driving or emergency roadside decisions based solely on automated chat outputs.
  • Human Oversight: Complex technical questions, formal quote negotiations, and final repair authorizations will always be handled by our human shop advisors and technicians.
  • Electronic Consent (TCPA & 10DLC): By submitting your contact details or initiating a chat/text conversation, you consent to receive transactional and service-related messages from us (such as appointment confirmations, digital inspection links, and vehicle status updates). Standard message and data rates may apply. You may opt out of SMS updates at any time by replying STOP.

4. Estimates, Diagnostics & Digital Authorizations

  • Requests vs. Confirmations: Submitting an online booking request does not guarantee an immediate appointment or bay reservation. Your appointment is confirmed only after our team reviews shop capacity, staffing, and vehicle requirements and sends a confirmation.
  • Customer Information & Cancellations: You are responsible for providing accurate contact and vehicle details. If you need to cancel or modify an appointment, please contact us promptly at (972) 625-1836 or use the rescheduling options in your booking confirmation.
  • Preliminary Estimates & Diagnostic Fees: Online, chat, or automated pricing quotes are non-binding estimates; final pricing requires an in-person physical inspection. Fees for diagnostic testing and Texas State Inspections cover dedicated technician time and are non-refundable regardless of test results or whether recommended repairs are authorized.
  • Binding Digital Approvals: Authorizations submitted electronically—including digital signatures, SMS approvals, and email confirmations through our shop management platform (Tekmetric)—are legally binding repair agreements under the Texas Uniform Electronic Transactions Act (TUETA).

5. Vehicle Operation, Storage & Texas Mechanic's Liens

  • Test Driving & Shop Operation: Dropping off your vehicle or authorizing inspection grants David's Automotive Repair, its employees, and technicians full permission to operate the vehicle on public roads, highways, or test tracks for the purpose of diagnosis, road testing, alignment verification, or inspection.
  • Storage Charges: You will be notified promptly once repairs are finished or an estimate has been declined. Vehicles left on shop property for more than 72 hours following notice of completion may incur a daily storage charge of $50.00 per day unless prior written arrangements have been established.
  • Texas Mechanic's Lien Rights: David's Automotive Repair claims and reserves all legal rights under Texas Property Code Chapter 70 (Worker’s, Laborer’s, and Materialman’s Liens). We reserve the right to retain possession of your vehicle until all labor, parts, towing, diagnostic fees, and accrued storage charges are paid in full. Failure to settle outstanding balances may result in foreclosure and public sale of the vehicle in accordance with Texas law.

6. Warranties & Customer-Supplied Parts

  • Limited Lifetime Workmanship & 36/36 Nationwide Warranty: Qualifying mechanical repairs and parts supplied and installed directly by David’s Automotive Repair are backed by our Limited Lifetime Warranty on workmanship, with qualifying services also covered by a 36-month / 36,000-mile nationwide warranty. Warranty coverage officially commences on the date and odometer mileage recorded on your original paid repair invoice.
  • Mandatory Maintenance & Inspection Requirements: Warranty coverage is strictly conditional upon the vehicle owner maintaining the vehicle according to manufacturer schedules and returning the vehicle to David’s Automotive Repair for a complimentary inspection at least four (4) times per calendar year or every 3,000 miles, whichever comes first. Failure to perform scheduled maintenance or present the vehicle for these mandatory periodic inspections voids remaining warranty eligibility.
  • Covered Scope: Warranty protection covers defects in technician workmanship and mechanical failure of shop-supplied replacement parts during normal passenger vehicle operation.
  • Express Warranty Exclusions: The warranty does not cover:
  • Wear & Maintenance Items: Normal wear and tear on friction and rubber materials (including brake pads, clutches, wiper blades, tires, and drive belts). Brake rotors are excluded unless failure is directly caused by a verified material defect or improper installation.
  • Neglect, Abuse & Environmental Damage: Damage or premature component failure caused by improper operation, lack of routine fluid/oil changes, racing, vehicle modifications, overloading, collisions, or damage caused by rodents, animals, or environmental exposure.
  • Declined Services: Any repair or component failure where recommended or related diagnostic and repair work was declined by the customer and contributed to the subsequent failure.
  • Commercial & Fleet Vehicles: Vehicles registered, leased, or operated for commercial, delivery, ride-share, fleet, or business purposes are excluded from the Limited Lifetime and 36/36 consumer warranty.
  • Used, Salvage & Customer-Supplied Parts: David’s Automotive Repair warrants only new parts sourced and supplied through our authorized professional parts vendors. We do not warranty used, salvage, or customer-supplied parts under any circumstance. Customer-supplied or salvage components approved for installation are handled strictly "AS-IS" without shop warranty on parts or labor. Any subsequent diagnostic time, removal, or re-installation labor required due to a defective customer-supplied part will be billed at full current shop labor rates.
  • No Consequential or Incidental Damages: To the maximum extent permitted by Texas law, David’s Automotive Repair disclaims any liability for incidental or consequential damages. This warranty does not cover reimbursement for vehicle towing, car rental fees, loss of vehicle use, lodging, travel expenses, lost wages, or business downtime.

7. Disclaimer of Warranties & Limitation of Liability

  • Digital Services "As-Is": Our website, messaging tools, and online scheduling software are provided on an "as-is" and "as-available" basis without express or implied warranties. We do not warrant that Google AI messaging or web booking will be uninterrupted or error-free.
  • Limitation of Damages: To the maximum extent permitted by Texas law, David’s Automotive Repair and its officers shall not be held liable for indirect, incidental, punitive, or consequential damages resulting from website downtime, missed digital appointment submissions, or reliance on automated preliminary AI responses.

8. Governing Law & Venue

These Terms are governed by and construed under the laws of the State of Texas, without regard to conflict of law principles. Any legal action, claim, or dispute arising out of or related to these Terms, our website, or services provided shall be filed exclusively in the state or federal courts located in Denton County, Texas.

9. Changes to These Terms

We reserve the right to modify these Terms at any time to reflect updates in technology, shop policies, or statutory requirements. Any revisions will be published directly to this page with an updated effective date. Continued use of our site or communication tools constitutes acceptance of the modified Terms.

10. Contact Us

If you have questions regarding these Terms or need immediate service assistance, contact us directly: